Introduction to quality management / by Silvia Gavliakova
Material type: Computer fileLanguage: English Publication details: Los Angeles, California : Tritech Digital Media, 2018Description: 1 online resource (193, pages) : color illustrationsContent type:- text
- computer
- online resource
- 978-1-64443-351-5 (e-book)
- HD62.15 G24 2018
Item type | Current library | Collection | Call number | Materials specified | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|---|
Online E-Books | Ladislao N. Diwa Memorial Library | Non-fiction | OEBP HD62.15 G24 2018 (Browse shelf(Opens below)) | Available | OEBP000082 | OEBP000082 | ||
Compact Discs | Ladislao N. Diwa Memorial Library Multimedia Section | Non-fiction | EB HD62.15 G24 2018 (Browse shelf(Opens below)) | Room use only | CD0000835 | CD0000835 |
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Include bibliographical references
1. Introduction -- 2. Background and history -- 3. Why quality management? -- 4. The contribution of Dr. W. Edwards Deming -- 5.Standards and models -- 6. Customers -- 7. Leadership in quality management -- 8. Strategic quality management -- 9. Processes -- 10. Partnerships and resources -- 11. People in quality management -- 12. Ethics and corporate social responsibility -- 13. Learning, change and process improvement -- 14. Service quality -- 15. Implementing quality management
Fund 164 Fastbooks Educational Supply, Inc. Purchased Sept. 28, 2020 OEBP000082
P. Roderno PHP 7,793.00 2020-09-340 06384 to 06392