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Consumer behaviour and service management / by Julia Bell.

By: Material type: Computer fileComputer fileLanguage: English Publication details: Los Angeles, California : Tritech Digital Media, 2020Description: 1 online resource (200, pages) : color illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 978-1-7996-7250-0 (e-book)
Subject(s): LOC classification:
  • HF5415.32 B41 2020
Online resources:
Contents:
1. Consumer behaviour : an introduction -- 2. Customer integration management -- 3. Business buying behaviour -- 4. Customer value and service management -- 5. Consumer and buying decision process -- 6. Service sector growth
List(s) this item appears in: Online E-Books 2021
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Holdings
Item type Current library Collection Call number Materials specified Status Notes Date due Barcode
Online E-Books Online E-Books Ladislao N. Diwa Memorial Library Non-fiction OEBP HF5415.32 B41 2020 (Browse shelf(Opens below)) Available OEBP000104 OEBP000104
Compact Discs Compact Discs Ladislao N. Diwa Memorial Library Multimedia Section Non-fiction EB HF5415.32 B41 2020 (Browse shelf(Opens below)) Room use only CD0000857 CD0000857

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1. Consumer behaviour : an introduction -- 2. Customer integration management -- 3. Business buying behaviour -- 4. Customer value and service management --
5. Consumer and buying decision process -- 6. Service sector growth

Fund 164 Fastbooks Educational Supply, Inc. Purchased Sept. 28, 2020 OEBP000104
P. Roderno PHP 7,793.00 2020-09-340 06384 to 06392

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