O'Shannessy, Vivienne The Road to tourism : skills for the new professional / Vivienne O'Shannessy, Dean Minett, Geoff Hyde. - Australia : Pearson education, c2002. - xi, 244 pages ; 24 cm Glossary : p. 233 - 237. Includes bibliographical references and index. ISBN: 1740096126 Subjects--Topical Terms: Tourism--Vocational guidance--AustraliaHospitality industry--Vocational guidance--Australia LC Class. No.: G155 / Os4 2002