Verderber, Kathleen S. <br/><br/>
Inter-act :   interpersonal communication concepts, skills and contexts /  
Kathleen S. Verderber, Rudolph F. Verderber. 
 - 9th ed. 
 - New York :   Oxford University Press,   c2001. 
 - xx, 444p. : col. ill. ; 25 cm.          
<br/><br/> Glossary : p. 430 - 435.  
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication<br/>Interpersonal relations
<br/><br/><label>LC Class. No.: </label>BF637   / C45V58 2001