Hanna, Mark D. <br/><br/>
Integrated operations management :  adding value for customers / 
Mark D. Hanna, W. Rocky Newman. 
 - Upper Saddle River, N. J. :  Prentice Hall,  c2001. 
 - xxii, 753 p. : col. ill. ; 28 cm. 
<br/><br/> Glossary : p. G1 - G10. Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>013258526X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management.<br/>Production management.