Locker, Kitty O. <br/><br/>
Business and administrative communication / 
Kitty O. Locker. 
 - 4th ed. 
 - Boston, Mass :  McGraw-Hill,  c1997. 
 - xviii, 680p. : col. ill. ; 27 
<br/><br/> Glossary : p. 641 - 653.  
<br/><br/>Bibliography : p. 654 - 665. Includes index. 
<br/><br/><label>ISBN: </label>0256220573 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in management
<br/><br/><label>LC Class. No.: </label>HF5718   / L79 1997