Hilgert, Raymond L. Supervision : concepts and practices of management / Raymond L. Hilgert, Edwin C. Leonard. - 8th ed. - Australia : South-Western College Pub., c2001. - xxi, 1712 p. : col. ill. ; 23 cm. Glossary : p. 705 - 712. Includes bibliographical references and index. ISBN: 0324013892 Subjects--Topical Terms: Supervision of employeesPersonal management LC Class. No.: HF5549.12 / H54 2001