Quible, Zane K. Business communication : principles and applications / Zane K. Quible, Margaret H. Johnson, Dennis Matt. - Upper Saddle River, N. J. : Prentice Hall, c1996. - xiii, 474p. : ill. ; 27 cm. Includes index. ISBN: 0133044297 Subjects--Topical Terms: Business communicationBusiness writing LC Class. No.: HF5718 / Q4 1996