Adler, Ronald B.  <br/><br/>
Communicating at work :  principles and practices for business and the professions / 
Ronald B. Adler, Jeanne Marquardt Elmhorst. 
 - 8th ed. 
 - Boston, Mass. :  McGraw-Hill,  c2005. 
 - xxvi, 462p. : col. ill. ; 25 cm. 
<br/><br/> Glossary : p. G1 - G7.  
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0072880252 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Interpersonal communication
<br/><br/><label>LC Class. No.: </label>HF5718   / Ad5 2005