Ogden, Claire Customer relationship management / by Claire Ogden. - Los Angeles, California : Tritech Digital Media, 2020. - 1 online resource (130, pages) : color illustrations. Log-in to the https://www.tdmebooks.com/ is required to read this e-book. Introduction -- 2. Co-creation --3. Customer service. -- 4. Customer experience -- 5. Customer loyalty programs ISBN: 978-1-7996-9622-3 (e-book) Subjects--Topical Terms: Customer relationsBusiness & economics--Customer relations LC Class. No.: HF5415.5 / Og2 2020