DeCenzo, David A. Human relations : personal and professional development / by David A. DeCenzo and Beth Silhanek. - 2nd ed. - Upper Saddle River, N.J. : Prentice Hall, 2002. - xxviii, 386 pages : illustrations ; 26 cm. ISBN: 0130145742 Subjects--Topical Terms: Interpersonal relationsOrganizational behaviorSuccess LC Class. No.: HM132 / D35 2002