Principles of organization and management /
Angelita Ong Camilar Serrano.
- Manila : Unlimited Books Library Services & Publishing, c2016 :
- xvi, 608 pages : illustrations ; 26 cm
Includes bibliographical references.
Chapter 1 Nature and concept of management -- Definition and functions of management -- History of management thoughts -- Functions, roles and skills of a manager -- Chapter 2 The firm and its environment -- Environmental forces and scanning -- The local and international business environment of the firm -- Phases of economic development -- Forms of business organizations -- Chapter 3: Planning -- Definition and nature of planning -- Types of plan at the different management levels -- Planning techniques and tool sand their applications -- Decision-making -- Chapter 4: Organizing -- Nature of organization -- Types of organization structures -- Organization theories and application -- Delegation -- Formal and informal organizations -- Chapter 5: Staffing -Definition and nature of staffing -- Recruitment and selection -- Training and development -- Compensation/wages and performance appraisal -- Employee relations -- Employee movements -- Reward systems -- Chapter 6: Leading -- Definition of leadership -- Motivation -- Leadership theories -- Communication -- Management of change and diversity -- Filipino and foreign culture -- Chapter 7: Controlling -- Definition and nature of management control -- Control methods and systems -- Management control in finance and marketing concepts -- Budgets in planning and control -- Chapter 8: Introduction to the different functional areas of management -- Human resource management -- Marketing management -- Operation management -- Financial management -- Information and communication technology management -- Chapter 9: Special topics in management -- Small business management and entrepreneurship -- Family business enterprise -- Starting a business: legal forms and requirements -- Supplementary chapter: The case study analysis in business -- Haven coffeelate -- Potato busters -- Performance appraisal at creative planners -- Ace fresh food groceries -- The lodging inn.