Tools and techniques of leadership and management : meeting the challenge of complexity /
Ralph Stacey.
- London ; New York : Routledge, 2012.
- ix, 182 pages ; 24 cm
Includes bibliographical references (p. [166]-173) and index.
Introduction -- The theory of complex responsive processes : understanding organisations as patterns of interaction between people -- Understanding organizing activities as the game : the social background of leadership and management activities -- The leadership and management tools and techniques of instrumental rationality : rules and step by step procedures -- The limitations of the tools and techniques of instrumental rationality : incompatibility with expert performance -- The leadership and management techniques of disciplinary power : surveillance and normalization -- Taking the techniques of disciplinary power to the extreme : domination and coercive persuasion -- Institutions and the techniques of leadership and management : habits rules and routines -- The leadership and management "techniques" of practical judgment : reflexive inquiry, improvisation and political adroitness -- Conclusion : frequently asked questions -- Appendix reflexive inquiry : movements in my and how i find myself thinking differently as a consequence.