Miller, Jack E. Supervision in the hospitality industry / Jack E. Miller, Mary Porter, Karen Eich Drummond. - 2nd ed. - New York : John Wiley, c1992. - xv, 383 pages : illustrations ; 24 cm Glossary : p. 362 - 372. Bibliogrphy : p. 373 -378. Includes index. ISBN: 0471549045 hard bound Subjects--Topical Terms: Hospitality industry--Personnel management. LC Class. No.: TX911.3 / P4M61 1992