O'Shannessy, Vivienne The Road to tourism : skills for the new professional / Vivienne O'Shannessy, Dean Minett, Geoff Hyde. - Australia : Pearson education, c2002. - xi, 244p. ; 24 cm. Glossary : p. 233 - 237. Includes bibliographical references and index. ISBN: 1740096126 Subjects--Topical Terms: Tourism--Vocational guidance--Australia.Hospitality industry--Vocational guidance--Australia.