Steadmon, Charles E. <br/><br/>
Managing front office operations / 
Charles E. Steadmon, Michael L. Kasavana. 
 - 2nd ed. 
 - Mich. :  The Educational Institute of the American Hotel & Motel Association,  c1988. 
 - x, 314 pages :   illustrations ;   29 cm. 
<br/><br/> Glossary : p. 291 - 308. Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0866120416 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Hotel management<br/>Motel management
<br/><br/><label>LC Class. No.: </label>TX911.3   / M27St3 1988