Laudon, Kenneth C. Information technology concepts and issues / Kenneth C. Laudon, Carol Guercio Traver, Jane P. Laudon. - 2nd ed. - Cambridge, Mass. : Course, c1997. - xvii, 312p. : ill. ; 24 cm. Glossary : p. 296 - 305. ISBN: 0760049173 Subjects--Topical Terms: Information technology.