Laudon, Kenneth C. Essentials of management information system : managing the digital firm / Kenneth C. Laudon, Jane P. Laudon. - 5th ed. - Upper Saddle River, N. J. : Prentice Hall, c2003. - xiii, 512 p+. : col. ill. ; 28 cm. References : p. R1 - R20. Includes index. ISBN: 0130087343 hard bound Subjects--Topical Terms: Management information systems