Evans, James R. (James Robert) <br/><br/>
The management and control of quality / 
James R. Evans, William M. Lindsay. 
 - 7th ed. 
 - Mason, OH :  Thomson South-Western,  c2008. 
 - xxii, 768, [38] p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.) 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780324382358 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Total quality management<br/>Quality assurance