Powers, Thomas F. Introduction to the hospitality industry / Thomas F. Powers, Calyton W. Barrows. - 4th ed. - New York : Wiley, c1999. - xxvi, 486 p. : ill. ; 23 cm. - Wiley service management series . Includes bibliographical references and index. ISBN: 0471252441 (pbk. : alk. paper) Subjects--Topical Terms: Hospitality industry.