Bovee, Courtland L. <br/><br/>
Business communication today / 
Courtland L. Bovee, John V. Thill. 
 - 8th ed. 
 - Upper Saddle River, N. J. :  Pearson Prentice Hall,  c2005. 
 - xxiii, 585p. : col. ill. ; 29 cm. 
<br/><br/> References : R1 - R11. Includes index. 
<br/><br/><label>ISBN: </label>0131478451 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--United States--Case studies.<br/>Communication in organizations--United States--Case studies.