Cachon, Gerard  <br/><br/>
Operations management /  
Gerard Cachon, Christian Terwiesch. 
 - Second edition. 
 - New York, NY :    McGraw-Hill Education,  c2020 
 - xx, 748 pages :    color illustrations ;  28 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction to operations management -- Introduction to processes -- Process analysis -- Process improvement -- Process analysis with multiple flows -- Learning curves -- Process interruptions -- Lean operations and the Toyota production system -- Quality and statistical process control -- Introduction to inventory management -- Supply chain management -- Inventory management with steady demand -- Inventory management with perishable demand -- Inventory management with frequent orders -- Forecasting -- Service systems with patient customers -- Service systems with impatient customers -- Scheduling to prioritize demand -- Project management -- New product development. 
<br/><br/><label>ISBN: </label>9781260547610 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Industrial management
<br/><br/><label>LC Class. No.: </label>TS155   / C13 2020