Operations management /
William J. Stevenson.
- Thirteenth edition. McGraw-Hill International edition.
- New York, NY : McGraw-Hill Education, c2018.
- xxxi, 890 pages : illustrations ; 26 cm
"Printed in the Philippines."--Copyright page. Includes appendices and index.
Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting -- Product and service design -- Strategic capacity planning for products and services -- Process selection and facility layout -- Work design and measurement -- Location planning and analysis -- Management of quality -- Quality control -- Aggregate planning and maser scheduling -- MRP and ERP -- Inventory management -- JIT and Lean Operations -- Supply chain management -- Scheduling -- Project management -- Management of waiting lines -- Linear programming.