Fundamentals in food service operations /
Grayfield T. Bajao, Rafael M. Bachanicha.
- Quezon City : Wiseman's Books Trading, Inc., c2019.
- v, 296 pages ; illustrations ; 26 cm
Information Sheets -- Take table reservation -- Prepare service stations and equipment -- Prepare napkins -- Table set-up -- Table service -- Set-up the tables in the dining area -- Set the mood/ambience of the dining area -- Welcome and greet guest -- Seat the guest -- Take food and beverage orders -- Liaise between kitchen and service areas -- Promote food and beverage products -- Provide food and beverage services to guests -- Provide room service -- Receive and handle guest concerns -- Evidence plan.