Arjona, Merly Fiscal

New service modalities for restaurants / by Merly Fiscal Arjona - Burlington, Canada : Society Publishing, 2023 - 1 online resource (304, pages) : color illustrations.

https://portal.igpublish.com/iglibrary/ is required to read this e-book.

Includes bibliographical references and index

1. An overview of the restaurant industry -- 2. Managing a restaurant staff in digital world -- 3. Restaurant management : ethics and effective communications -- 4. Digital marketing for restaurants -- 5. Handling services using technology
-- 6. Restaurant service and guest relations -- 7. Safety, sanitation, and emergency procedures

The restaurant and hotel industries are continually evolving and expanding. Modern restaurant operations necessitate the incorporation of many aspects of sustainability, innovation, and new methods to consumer communication, as well as the deployment of new restaurant trends. In this day and age, it is critical for restaurant businesses to understand both themselves and their customers. The book discusses some of the important themes that will likely dominate the industry and will shape it for many years to come. In this context, the goal of this book is to provide a comprehensive assessment of the trends and forecasts in the restaurant business, as well as recommendations to the key stakeholders.

9781774696453 (e-book)


Hospitality industry
Hotels, clubs, restaurants, etc
Food service

TX911.3 / C8 Ar6 2023