Icaro, Laurence P.

Philippine Long Distance Telephone Company, Makati Avenue, Makati City / by Laurence P. Icaro. - Indang, Cavite : Cavite State University- Main Campus, 2007. - xi, 54 pages : illustrations ; 28 cm.

Field study (BSBM - - Marketing) Cavite State University.

Includes bibliographical references.

College of Economics, Management, and Development Studies (CEMDS) College of Economics, Management, and Development Studies (CEMDS)

ICARO, LAURENCE P. Philippine Long Distance Telephone Company, Makati Avenue, Makati City. Bachelor of Science in Business Management major in Marketing. Cavite State University, Indang, Cavite. April 2007. Adviser: Prof Roderick M. Rupido.
A study was conducted at Philippine Long Distance Telephone Company Main Office located at Makati Avenue, Makati City, from December 4, 2006 to February 27, 2007 to describe the different activities and processes in the Spend Management Accounting Center of the PLDT Main Office; identify the problems encountered by the firm and recommend solutions to the problems identified. Data were gathered through observations in the company; interview with the head and staff, personnel, and co-trainees; and from research in PLDT Teltech Library, Mandaluyong City. PLDT is the leading telecommunications service provider in the Philippines. Through its three principal business groups, wireless, fixed line, and information and communications technology. PLDT offered the largest and most diversified range of telecommunications services across the Philippines' most extensive fiber optic backbone and wireless, fixed line and satellite networks. The company was equipped with high skilled personnel and contributed to society through overall telecommunication service. The activities done in the Spend Management Accounting Department were mostly clerical jobs, such as: updating of employees records, issuance of memo, encoding of accountable files, delivering of transmittal, filing of journal vouchers, answering phone calls, stamping and photocopying of some documents. The trainee spent a longer period of time in looking for missing folders and files. He checked documents to make sure that the workers were still active or retired. Inadequate skills in computer, such as Microsoft Visio, Access and Outlook was the other problem of the trainee. These programs were not taught in computer subjects in college.



Telephone--Services
Telecommunication
Philippine Long Distance Telephone Company

384.64 / Ic1 2007