Benton, Douglas <br/><br/>
Applied human relations :  an organizational and skill development approach / 
Douglas A. Benton. 
 - 6th ed. 
 - Englewood Cliffs, N. J. :  Prentice Hall,  c1998. 
 - xii, 579p. : ill. ; 25 cm. 
<br/><br/> Glossary : p. 569 - 576. Includes index. 
<br/><br/><label>ISBN: </label>0137559194 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational behavior.<br/>Management.<br/>Personnel management.