Rummler, Geary A. Improving performance : how to manage the white space on the organization chart / Geary A. Rummler and Alan P. Branche. - 2nd ed. - San Francisco, Calif. : Jossey-Bass, c1995. - xxv, 226p. : ill. ; 26 cm. - The Jossey-Bass management series . Includes bibliographical references and index. ISBN: 0787900907 Subjects--Topical Terms: Industrial productivity.Performance.Organizational effectiveness.