Retailing : an introduction /
Robert F. Lusch, Patrick M. Dunne, James R. Carver.
- Eight edition. Philippine edition.
- Pasig City : Cengage Learning Asia, 2015.
- xxxi, 683 p. : illustrations ; 25 cm
Includes glossary (pp. 637-649) and index.
"Printed in the Philippines by ESP Printers, Inc. "1st Philippine resprint 2015. This edition is reprinted with license from South Western, a part of Cengage Learning."--Copyright page.
Part 1 Introduction to Retailing -- Perspectives on retailing -- Part 2 Retail customers -- Evaluating the competition in retailing -- Managing the supply chain -- Legal and ethical behavior -- Part 3 Market Selection and Location Analysis -- Market selection and retail location analysis -- Part 4 Managing Retail Operations -- Managing a retailer's finances -- Merchandise buying and handling -- Retail pricing -- Advertising and promotion -- Customer services and retail selling -- Store layout and design -- Part 5 Retailing Future -- Reframing retail strategy.