Locker, Kitty O. <br/><br/>
Business and administrative communication / 
Kitty O. Locker. 
 - 5th ed. 
 - Boston :  Irwin McGraw-Hill,  c2000. 
 - xxii, 694 pages :   color illustrations ;   28 cm 
<br/><br/> Glossary : p. 657-668. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0072293926 hard bound 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in management
<br/><br/><label>LC Class. No.: </label>HF5718   / L79 2000