Dumont, Raymond A. <br/><br/>
Business communications / 
Raymond A. Dumont, John M. Lannon. 
 - 3rd ed. 
 - Glenview, Ill. :  Scott, Foresman,  c1990. 
 - xxvii, 749 p. : ill. ; 23 cm. 
<br/><br/>References : p. 738 - 742. 
<br/><br/><label>ISBN: </label>0673520455 hard bound 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>LC Class. No.: </label>HF5718   / D89 1990