Murphy, Herta A. Effective business communications / Herta A. Murphy and Herbert W. Hilderbrandt. - 6th ed. - New York : McGraw-Hill, c1991. - xxiv, 840p. : col. ill. ; 24 cm. Includes index. ISBN: 007044157x Subjects--Topical Terms: Commercial correspondenceBusiness report writing LC Class. No.: HF5721 / M95 1991