Understanding hotel management and its operations /
by Christian Hodges
- Los Angeles, California : Tritech Digital Media, 2018
- 1 online resource (490, pages) : color illustrations.
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Include index
1. Overview -- 2. Organization -- 3. General managers :a view at the top -- 4. Operations : rooms -- 5. Operations : housekeeping, engineering and security -- 6. Food and beverage division -- 7. Marketing and associated activities -- 8. Financial control and information management -- 9. Human resources policy management