Communication for nurses : talking with patients /
edited by Lisa Kennedy Sheldon, Janice B. Foust.
- Third edition
- Burlington, MA : Jones & Bartlett Learning, c2014.
- xxi, 291 pages : illustrations ; 23 cm
Second edition published as: Communication for nurses / Lisa Kennedy Sheldon. 2009.
Includes bibliographical references and index.
The first encounter / Lisa Kennedy Sheldon. -- The nurse as a person : theories of self and nursing / Lisa Kennedy Sheldon. -- Patients as people : standards to guide communication / Lisa Kennedy Sheldon. -- Cross-cultural communication / Judith Healy Walsh. -- Establishing a therapeutic relationship / Lisa Kennedy Sheldon. -- Interviewing skills : a clinical art and science / Lisa Kennedy Sheldon. -- Nonverbal communication : cues and body language / Lisa Kennedy Sheldon. -- Humor / Lisa Kennedy Sheldon and Janice B. Foust. -- Improving quality of care and safety during transitions in care / Janice B. Foust. – Physical impairments to communication / Janice B. Foust. -- Talking with children : working with families / Esther Seibold. -- Nurses as educators : simulation, communication, and patient care / Judith Healey Walsh and Jennifer Mardin Small. -- Communicating about sexual health needs / Teri Aronowitz. -- Helping patients with pain / Jeannine Brant. -- Communication in life-threatening illness and spiritual care / Amy Rex-Smith. -- Anger, anxiety, and difficult communication styles / Lisa Kennedy Sheldon. -- Compassion fatigue : caring for yourself / Lisa Kennedy Sheldon. -- Practicing conflict resolution, negotiation, and interprofessional and intraprofessional collaboration / JoAnn Mulready-Schick and Janice B. Foust. -- Electronic communication: media, social networking, medical records, and email / Sheryl LaCoursiere. -- Delegation and assertive communication / JoAnn Mulready-Schick. -- A conclusion and a beginning.