1. Introduction to hospitality -- 2. Management of food and beverage department -- 3. Laundry management -- 4. The planning and design process in hospitality -- 5. Safety and hospitality management -- 6. Technological advancements for managing hospitality -- 7. Customer satisfaction and hospitality -- 8. Sustainability and hospitality management -- 9. Need analysis for training in hospitality industry
Managing Hospitality Facilities discusses the basic concept of hospitality and the management of food and beverage department. It includes the idea of laundry management, and planning and design process in the field of hospitality. This book also discusses about safety and hospitality management along with the technological advancements in the management of hospitality industry, the concept of customer satisfaction and sustainability and also the need analysis for training in the hospitality industry. It provides the reader with basic insights of managing the hospitality facilities so as to understand various concepts related to the field of hospitality such as laundry management and need analysis.