Dittmer, Paul R. Dimensions of the hospitality industry : an introduction / Paul R. Dittmer, Gerald G. Griffin. - 2nd ed. - N. Y. : Van Nostrand Reinhold, c1997. - xi, 573 pages : illustrations ; 23 cm Glossary : p. 527 - 562. ISBN: 0442020821 Subjects--Topical Terms: Hospitality industry--Management. LC Class. No.: TX911.3 / M27D63 1997