Ayala Life Insurance Incorporated Dasmariņas, Cavite /
by Jayson D. Cosa.
- Indang, Cavite : Cavite State University- Main Campus, 2002.
- xii, 63 pages : illustrations ; 28 cm.
Field Study (BSBM - - Economics) Cavite State University.
Includes bibliographical references.
College of Economics, Management, and Development Studies (CEMDS) College of Economics, Management, and Development Studies (CEMDS)
COSA, JAYSON DIGMA. Ayala Life Assurance Incorporated, Dasmariņas, Cavite. Field Study. Bachelor of Science in Business Management major in Economics. Cavite State University, Indang, Cavite, April 2002. Adviser: Mr. Louie R. Samson.
A three-month field study was conducted at Ayala Life Assurance Inc. located at Dasmariņas, Cavite. It aimed to provide students an opportunity to apply the knowledge and skills gained in the classroom to actual work situations. Specifically, this field study aimed to enable the student to: (1) familiarize with the working environment of the firm; (2) gain proper exposure in the insurance business and describe its operation; and (3) determine the problems encountered by the firm and recommend the possible solutions to the problems. The study is focused on the activities and observations on the management, production, company operation, management policies and general services offered by the company. Relevant data were obtained though observation and personal interviews with the employees and staff of the firm. Ayala Life offers a comprehensive array of products that gives full satisfaction to their clients. Generally, the products which are offered by Ayala Life have different benefits and are being paid through three payment schemes such as annually or yearly, semi-annually or every six months and/or quarterly or every three months. Some of the most recent products of the company are the educational plan, Protection plan, Savings and Protection plan and Endowment plan. Ayala Life Satellite Office encountered three major problems in their operation. The first problem was the lack of manpower. The company had difficulties in dealing this problem, it is reco with this kind of problem because recruitment of qualified agents was slow. To overcome commended that the possible solutions are to look and attract more people to be an agent by means of informing those persons about the benefits of being an agent. Another problem was about agent termination, which involves money discrepancies or remittances. Money discrepancy pertains to agent's behavior of not returning the premium paid by the customer due to personal problems of the agent. This problem can be solved by giving additional incentives by the company to the agents in order to motivate them to strive for more and not do those malpractices. The company also has a problem on payment or lapsation of the policy because of the inability of policyholders to pay for their premiums due to financial difficulties. The company should give another chance to their customers and inform them how important their policies when times of financial needs occur. The pleasant environment of Ayala Life Dasmariņas Satellite Office gave the author easy time to adjust to his assigned task. On the first day of work in the company, the researcher encountered problems adjusting to his working environment. The author learned how to make proposals that the manager has assigned to him. The field study enhanced the capabilities of the author to work independently.