Hayes, David K. Human resources management in the hospitality industry / David K. Hayes, Jack Ninemeier. - Hoboken, N. J : John Wiley & Sons, c2009. - xiii, 490 p. : ill. ; 25 cm. Includes bibliographical references and index. ISBN: 9780470084809 (cloth) LCCN: 2007021312 Subjects--Topical Terms: Hospitality industry--Personnel management.