Newman, Amy

Business communication : in person, in print, online / Amy Newman. - Tenth edition. Philippine edition. - Taguig City : Cengage Learning Asia Pte Ltd, c2019. - xix, 505 pages : illustrations ; 26 cm

Includes glossary and index.

Part 1: Foundations of business communication -- Understanding business communication -- Team and intercultural communication -- Interpersonal communication skills -- Part 2: Developing your business writing skills -- The Writing process -- Improving your writing style -- Part 3: Written messages -- Neutral and positive messages -- Persuasive messages -- Bad new messages -- Part 4: Report writing -- Planning the report and managing data -- Writing the report -- Part 5: Oral and employment communication -- Oral presentation -- Employment communication -- Reference manual -- Language arts basics -- Formatting business documents -- Common types of reports -- Glossary and Index.

9789814839440 (pbk.)


Communication in organizations
Communication in management
Business writing
Business communication

HF5721 / N46 2019