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	1.	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev Bordoloi. by Fitzsimmons, James A [author] Fitzsimmons, Mona J [author] Bordoloi, Sanjeev [author] Series: The McGraw-Hill/Irwin series in operations and decision sciences. McGraw-Hill/Irwin series in operations and decision sciences Edition: Eighth edition.McGraw-Hill International edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, 2014, c2014 Availability: Items available for loan: Ladislao N. Diwa Memorial Library (1)Call number: HD9980.5 F58 2014. Not available: Ladislao N. Diwa Memorial Library: Room use only (1). Lists: Print Books 2020. Add to cart (remove)
	2.	Service management : operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons. by Bordoloi, Sanjeev [author] Fitzsimmons, James A [author] Fitzsimmons, Mona J [author] Edition: Ninth edition. International Student edition Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York, NY : McGraw-Hill Education, c2019 Online access: Click here to view the table of contents Availability: Not available: Ladislao N. Diwa Memorial Library: Room use only (1). Lists: Print Books 2022. Add to cart (remove)

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