Quality customer service / William B. Martin.
Material type: TextPublication details: Menlo Park, Calif. : Crisp Pub, c1993.Edition: 3rd edDescription: vi, 88p. : ill. ; 26 cmISBN:- 1560522038
Item type | Current library | Collection | Call number | Materials specified | Vol info | Status | Notes | Date due | Barcode |
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Books | Ladislao N. Diwa Memorial Library Room Use Section | 20071123 | HF5415.5 | Available | apd | 57791 |