Competitiveness and labor productivity of concessionaires at Cavite State University - Main Campus / by Marvin D. Apelado, Benigno Rafael D. Aure and Nest Aldrin M. Delgado.

Thesis (Bachelor of Science in Business Management Major in Operations Management) Cavite State University.

Includes bibliographical references.

College of Economics, Management and Development Studies (CEMDS), Department of Management

APELADO, MARVIN D., AURE, BENIGNO RAFAEL D., DELGADO, NEST ALDRIIM PI Competitiveness and Labor Productivity of Concessionaires at Cavite State University Ftliain Campus. Undergraduate Thesis. Bachelor of Science in Business Management major in Operations Management. Cavite State University, Indang, Cavite. June 2019. Adviser: Engr. Tita C. Lopez.
The study was conducted at the Cavite State University, Indang, Cavite. The participants were the concessionaires in the university and the study used convenience sampling technique. The study aimed to determine the socio-demographic characteristics of concessionaires of Cavite State University Main Campus in terms of: (a) age; (b) sex; (c) civil status; and (d) educational attainment; determine the business profile; determine the level of competitiveness in terms of sales performance; determine the level labor productivity in terms of manpower productivity performance; determine the significant relationship between socio-demographic characteristics and sales performance; determine the significant relationship between business profile and sales performance; and to determine the significant relationship between the sales performance and manpower productivity performance of concessionaires in Cavite State University Main Campus. The data were analyzed using descriptive analytical tools such as frequency count, weighted mean, percentage and ranking for sales performance and manpower productivity performance. Chi-square test was also utilized to determine the relationship between competitiveness and labor productivity in terms of sales performance and manpower productivity performance, the relationship between socio-demographic characteristics and sales performance and relationship between business profile and sales performance of concessionaires. Results of the study showed that majority of the participants belonged to the middle age group of 41 to 50 years old and most of the participants were female.

Majority of the participants were married and most of the participants were college graduates. Majority of the concessionaires were on the food type of business, most of the concessionaires were sole proprietorship and had been operating for 5 years and below. Majority of the concessionaires use mark-up as their basis of pricing and most of the concessionaires offer discounts and incentives to students as their regular customers. Majority of the concessionaires operate 4 days per week (Monday — Thursday) with less than 12 hours of operations. The study also revealed that concessionaires had an overall mean of P56, 986 of sales performance that results in the majority of concessionaires being above average performers in terms of sales performance. In terms of manpower productivity performance there is an overall mean of P31, 880 making the concessionaires as high performers. The results revealed that civil status was significant, while sex and education attainment are highly significant to sales performance. Results also revealed that the basis of pricing and operation hours are significant to sales performance. It was also found that there is a significant relationship between the sales performance and manpower productivity performance. However, it was also found out that there is no significant relationship between the socio-demographic characteristics and competitiveness in terms of sales performance of the concessionaires when it comes to age. Results also revealed that there is no significant relationship between concessionaires' business profile and sales performance when it comes to form of business ownership, type of business, marketing practices, total years of operation, and numbers of days of operation. The study also revealed that majority of the concessionaires' encountered problems regarding stiff competition with other business establishments and limited numbers of customers.

Submitted to the University Library 08/05/2019 T-8609