000 00904nam a2200253 4500
003 OSt
005 20210221040328.0
008 210217b ||||| |||| 00| 0 eng d
020 _a0789506947
050 _aHD62.15
_bH36 1998
100 _94130
_aHeizer, Jay H.
245 _aCases in total quality management :
_bmanufacturing and services /
_cJay Heizer and Jay Nathan.
260 _aCincinnati, Ohio :
_bSouth Western College Pub.,
_cc1998.
300 _axiii, 238 p. : ill. ; 27 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
541 _cDonated by Ohio State University
_e27268
_ncopy 2
650 0 _93413
_aTotal quality management
_xCase studies
650 0 _94133
_aManufacturers
_xManagement
_xCase studies
650 0 _91363
_aService industries
_xManagement
_xCase studies
700 _94134
_aNathan, Jay
942 _2lcc
_cBK
999 _c18229
_d18229