000 00468nam a2200157 a 4500
005 20201029161512.0
008 090917s19uu xx 00 eng d
020 _a0201502828
100 1 0 _aParasuraman, A.
245 1 0 _aMarketing research /
_cA. Parasuraman.
250 _a2nd ed.
260 0 _aReading, Mass. :
_bAddison-Wesley,
_cc1991.
300 _axiv, 898p. : ill. ; 23 cm.
500 _aGlossary : p. 872 - 886. Includes index.
650 _aMarketing research.
999 _c23494
_d23494