000			03572nam a2200313 a 4500
003			OSt
005			20230223140106.0
008			070503s19uu xx 00 eng d
040			_cCvSU Main Campus Library
041	0		_aeng
082	0	4	_a332.17 _bM36 2002
100		0	_aMartinez, Jose Marco B. _eauthor _933415
245	1	0	_aSecurity Bank Corporation, Tagaytay City branch / _cby Jose Marco B. Martinez.
260	0		_aIndang, Cavite : _bCavite State University- Main Campus, _c2002.
300			_axii, 49 pages : _cillustrations ; _b28 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
500			_aField Study (BSBM - - Economics) Cavite State University.
504			_aIncludes bibliographical references.
508			_aCollege of Economics, Management, and Development Studies (CEMDS)
520	3		_aMARTINEZ, JOSE MARCO B., Security Bank Corporation, Tagaytay City Branch, Field study. Bachelor of Science in Business Management major in Economics, Cavite State University, Indang Cavite. April 2002. Adviser: Mrs. Maria Soledad M. Lising. A three-month field study was conducted at Security Bank, formerly known as Security Bank and Trust Company (SBTC). Specifically, it aimed to know the organization, management strategy and philosophy, marketing services being offered and the financial aspects of the bank. Problems were identified and feasible solutions were recommended. Gathering of data was done through proper observation and actual participation in the bank's operation. Also, data were taken from the bank's annual book report and through personal interview with the branch head, branch sales assistant (BSA), teller and the messenger of the bank. Survey questionnaires were also used to acquire sufficient information. Actual participation in the bank activities was part of the training. Security Bank puts heavy investment on training and on the smarter use of technology to achieve superior service delivery and professionalism that exceeds customer expectations. While most of the industry players reported profit cuts, Security Bank managed slight growth, despite increasing provisions and rising operating expenses. The bank's asset quality indicators were, likewise, superior to the industry indices, indicative of proper controls and risk management efforts. Security Bank was also confronted by several problems. One of the problems that the bank encountered was the lack of employees, especially the tellers. There were demanding clients who were seeking for faster completion of transactions. Since the bank has only two tellers, the services were slow. With this problem, the bank should hire additional tellers to deliver better services and achieve customer's satisfaction. The trainee was assigned on different activities such as filing and recycling of papers which can be used for reprinting. Operating some of the bank's equipment such as computers and fax machine were also done. Some managerial functions were assigned such as receiving checks coming from the head office, inventory management and most importantly, cost management.
541			_cSubmitted copy for the University Library _d _eFS-84
650		0	_aBanks and banking _91598
690			_91343 _aBachelor of Science in Business Management _xEconomics
700			_aLising, Maria Soledad M. _91344 _eadviser
856			_uhttp://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=dd65e05da0841f43ee7c2f1f1d062920 _yClick here to view thesis abstract and table of contents
942			_2ddc _cMAN
999			_c495 _d495