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040 _cCavite State University - Main Campus Library
041 0 _aeng
082 0 4 _a658.314
_bAs1 2022
100 _aAsahan, Lowell Aldrich A.
_948298
_eauthor
245 1 0 _aWork motivation and employee morale :
_ba study of riders in the online courier industry of selected areas in Cavite /
_cby Lowell Aldrich A. Asahan, Lloyd John P. Cordero, Jizlle M. Malimban, and Jemaica M. Parra.
260 _aIndang, Cavite :
_bCavite State University- Main Campus,
_c2022
300 _axv, 94 pages :
_billustrations ;
_c28 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _aThesis (Bachelor of Science in Business Management major in Human Resource Management) Cavite State University.
504 _aIncludes bibliographical references.
508 _aCollege of Economics, Management and Development Studies (CEMDS) - Department of Management.
520 3 _aASAHAN, LOWELL ALDRICH A., CORDERO, LLOYD JOHN P., MALIMBAN, JIZLLE M., and PARRA, JEMAICA M., Work Motivation and Employee Morale: A Study of Riders in the Online Courier Industry of Selected Areas in Cavite. Undergraduate Thesis. Bachelor of Science in Business Management major in Human Resource Management, Cavite State University, Indang, Cavite. August 2022. Adviser: Mr. Edriane E. Serrano. The study was conducted to determine the level of motivation based on motivators of Maslow's hierarchy of needs, and morale of courier riders of selected areas in Cavite. Specifically, the study aimed to: (1) determine the socio-demographic profile of courier riders of selected areas in Cavite; (2) determine the route of courier riders of selected areas in Cavite; (3) determine the most common problems encountered by the participants; (4) determine the level of employee motivation based on the motivators of Maslow's hierarchy of needs in terms of self-actualization, esteem needs, social needs, safety needs, and physiological needs; and (5) determine the level of employee morale of riders in the online courier industry in terms of value, future/goal, and interpersonal relationship. The study applied a descriptive design. The participants of the study were courier riders in the online courier industry of selected areas in Cavite. Moreover, through the use of quota sampling, 100 participants were selected for this study. The primary data were collected through a survey questionnaire which was given to the participants by using an online courier app and sending it to them through mail or through google forms. The statistical treatment of data that was used to determine the sociodemographic profile of courier riders of selected areas in Cavite, the route of courier riders of selected areas in Cavite, the most common problems encountered by the participants, the level of employee motivation based on the motivators of Maslow's hierarchy of needs in terms of self-actualization, esteem needs, social needs, safety needs, and physiological needs, the level of employee morale of riders in the online courier industry in terms of value, future/goal, and interpersonal relationship were mean, percentage, frequency, and standard deviation. According to the socio-demographic profile of the participants, the majority were male, aged 24-28, married, finished tertiary education, and working as full-time courier riders. Moreover, the results showed that the majority of courier riders are in Dasmarifias City, Cavite. The data also indicated that the most common problem that is being encountered by courier riders are fake/fraud bookings, and the least common problem is meeting rude traffic enforcers. Furthermore, the results revealed that the motivation based on motivators of Maslow's hierarchy of needs of courier riders of selected areas in Cavite have excellent level of self-actualization needs with a mean of 4.3240, esteem needs with a mean of 4.4640, and social needs with a mean of 4.3520, and have an above average level of safety needs with a mean of 3.7780, and physiological needs with a mean of 4.0740.Lastly, results show that courier riders of selected areas in Cavite have a high level of values, goals, and interpersonal relationship with an overall mean of 3.9773 which show that the participants have a high level of morale
541 _cSubmitted to the University Library
_dMarch 9, 2023
_eT-9586
650 0 _aDelivery rider
_948299
_xMotivation
650 0 _aLogistics service provider
_945347
_xRiders motivation
650 0 _aEmployee motivation
_91741
690 _aBachelor of Science in Business Management
_91343
_xHuman Resource Management
700 _aCordero, Lloyd John P.
_948300
_eauthor
700 _aMalimban, Jizlle M.
_948301
_eauthor
700 _aParra, Jemaica M.
_948302
_eauthor
700 _aSerrano, Edriane E.
_eadviser
_943386
856 _uhttp://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=e28ec32892d57fcb74fe61622b8b954d
_yClick here to view the Abstract and Table of Contents
942 _2ddc
_cMAN
999 _c64589
_d64589