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008 150701s19uu xx 00 eng d
040 _cCvSU Main Campus Library
041 0 _aeng
082 0 4 _a658.3124
_bC16 2013
100 0 _aCao, Rose Ann L.
_eauthor
_919235
245 1 0 _aEvaluation of training programs of DBP Service Corporation /
_cby Rose Ann L. Cao.
260 0 _aIndang, Cavite :
_bCavite State University- Main Campus,
_c2015.
300 _aix, 70 pages :
_billustrations ;
_c28 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _aCase Study (BS Business Management -- Financial Management) Cavite State University
504 _aIncludes bibliographical references.
508 _aCollege of Economics, Management, and Development Studies (CEMDS)
520 3 _a CAO, ROSE ANN, Evaluation of Training Programs of DBP Service Corporation. Case Study. Bachelor of Science in Business Management. Cavite State University, Indang, Cavite. April 2013. Adviser: Ms. Iluminada R. Hernandez. This case study was conducted from November 12, 1012 to February 27, 2013 to evaluate the personnel training program used by DBP Service Corporation. The study aimed to (1) identify different training programs conducted by the company with the different types of employees such as security guards, utility workers and clerks; (2) determine how often the company conducts its training programs; (3) know who conducts the training evaluation; (4) describe how the company designs training programs; (5) know the insights of the employees regarding the program; and (6) determine the effects of training programs to the employees in terms of productivity and performance. Observations and interviews were the methods used by the student in data gathering. DBP Service Corporation provided different types of training for its employees before deployment to its clients and sometimes the training was conducted based on the request of the clients. The company provides different types of training programs for its employees such as: (1) security measures and marksmanship training; (2) janitorial safety training program; (3) occupational skills training program; and (4) clerical administration training. Selected employees from HR department, some security guards, clerks and utility personnel served as the participants of the study. The training programs of DBP Service Corporations were helpful to the employees to improve their knowledge and skills to improve their performance and make the clients satisfied with their work. Satisfying clients is the foundation of having mutual relationship between the companies. The clients were more attracted to those employees having discipline and knowledgeable in doing works. Having training program is the best way to make the clients satisfied with the employees serving themat DBPSC
541 _cSubmitted copy to the University Library.
_d03/11/2015
_eCS-486
650 0 _aTraining programs
_911
690 _91343
_aBachelor of Science in Business Management
_xFinancial Management
700 _916495
_aHernandez, Iluminada R.
_eadviser
856 _uhttp://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=5e0fe7eb191e4d02174c65ce19e7cdf2
_yClick here to view thesis abstract and table of contents
942 _2ddc
_cMAN
999 _c9168
_d9168