000			03365nam a2200313 a 4500
003			OSt
005			20230607144443.0
008			150805s19uu xx 00 eng d
040			_cCvSU Main Campus Library
041	0		_aeng
082	0	4	_a616.8 _bD36 2015
100		0	_aDe Guzman, Almie T. _919568 _eauthor
245	1	0	_aAssessment of sumbong at aksyon in mediating between public vs public servants conflicts / _cby Almie T. De Guzman.
260	0		_aIndang, Cavite : _bCavite State University- Main Campus, _c2015.
300			_aix, 121 pages : _c28 cm. _billustrations ;
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
500			_aThesis ( BA Mass Communication ) Cavite State University
504			_aIncludes bibliographical references.
508			_aCollege of Arts and Science (CAS)
520	3		_aDE GUZMAN, ALMIE T.Assessment of Sumbong at Aksyon in Mediating between Public vs. Public Servants Conflicts.Undergraduate Thesis. Bachelor of Arts in Mass Communication major in Journalism. Cavite State University, Indang, Cavite. April 2015. Adviser: Ms. Lady Aileen G. Ambion. The study was conducted to assess the effectiveness of the role cif Sumbong at Aksyon amidst public vs. public servants conflicts. It specifically aimed to determine the complaint cases at Sumbong at Aksyon involving conflicts between public and public servants; identify the actions done by Sumbong at Aksyon to help solve the problems of the complainants; and evaluate the effectiveness of Sumbong at Aksyon? in resolving conflicts between public and public servants, This study used a descriptive method of research utilising content analysis in studying the role of Sumbong at Aksyon in mediating between public vs. public servants conflicts. The Sumbong at Aksyon was evaluated in terms of complaint cases filed, actions done, and the effectiveness of the program in resolving such cases. The cases that were tackled at Sumbong at Aksyon(on-air) for the whole month of December 2014 were used as the data for the study, The results show that the most common complaint in the segment Sumbong at Aksyon was about police anomalies. Contacting persons involved in the complaint and agencies related to the complaint were the most frequent actions done by the segment. Sumbong at Aksyon is a very effective mediator for being a convener, questioner and clarifier, and as process advisor. Meanwhile, they are effective as an educator, communication facilitator, translator, and as a responsible detail person. On the other hand, the segment is average when it comes to being a catalyst, Generally, Sumbong at Aksyon is an effective mediator between public and public servants conflicts yet there are still rooms for improvement. There are facte-rs that affect their effectiveness, Though they want to solve all the cases, they stil] need to adhere with the time allotted to them.
541			_cCavite State University- Main Campus, _d07/08/2015 _eT-5724
650		0	_aComplaints _919570
690			_91347 _aBachelor of Arts in Mass Communication
700			_aAmbion, Lady Aileen G. _919875 _eadviser
856			_uhttp://library.cvsu.edu.ph/cgi-bin/koha/opac-retrieve-file.pl?id=0432407c8debcbea372bb2cdee6dde79 _yClick here to view thesis abstract and table of contents
942			_2ddc _cMAN
999			_c9278 _d9278