The five pillars of TQM : how to make total quality management work for you /

Creech, Bill

The five pillars of TQM : how to make total quality management work for you / Bill Creech. - New York : Truman Talley Books / Dutton, c1994. - 549 p. : ill. ; 23 cm.

Includes index.

0525937250


Total quality management--United States.
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