Agile competitors and virtual organizations : strategies for enriching the customer /
Goldman, Steven L.
Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss. - New York : Van Nostrand Reinhold, c1995. - xxix, 414p. : ill. ; 25 cm.
Includes bibliographical references and index.
0442019033
Competition.
Organizational change.
Customer service.
Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss. - New York : Van Nostrand Reinhold, c1995. - xxix, 414p. : ill. ; 25 cm.
Includes bibliographical references and index.
0442019033
Competition.
Organizational change.
Customer service.